Privacy Policy

Elane Solutions Ltd (“Elane”, “we”, “us”) respects your privacy. This policy explains how we collect, use and protect personal information submitted through this website, in line with the privacy laws that apply to us and to you.

Information we collect

We collect only the information you choose to provide, and limited technical information:

• Contact form details: name, company, business email, job title, country, company size, area of interest and your message.
• Correspondence you send us by email.
• Basic usage data such as pages visited and referring sites, where analytics is enabled. Analytics is not currently enabled on this site.

How we use your information

• To respond to your enquiry and arrange conversations you request.
• To understand how visitors use the website so we can improve it.
• To meet legal, regulatory and security obligations.

We do not sell personal information, and we do not use contact form submissions for unrelated marketing without your consent.

Service providers and transfers

We may use trusted service providers to host this website, process form submissions, manage customer relationships and measure website usage. These providers may store or process information outside your country. Where members of our delivery team help respond to an enquiry, information is shared only as needed and protected by contractual and organisational safeguards.

Cookies and analytics

When you first visit, we ask for your consent before using any non-essential cookies. We use two categories:

• Strictly necessary — your cookie choice is stored in your browser’s local storage so we don’t ask again on every page. This is always active.
• Analytics — only if you accept, we may use tools such as Google Analytics or Google Tag Manager to measure aggregate website usage. These set cookies (for example _ga). We use Google Consent Mode with advertising signals always denied, and we do not use advertising cookies.

You can change or withdraw your consent at any time using Cookie settings (also linked in the footer). You can also block or delete cookies through your browser settings.

Retention

We keep enquiry information only as long as needed to respond and for reasonable business records, after which it is deleted or anonymised.

Security

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission over the internet is completely secure, so please avoid sending sensitive personal, financial or confidential technical information through the contact form.

Your rights

You may request access to, or correction of, the personal information we hold about you, or withdraw consent to its use, subject to legal limitations. To make a request, contact us at admin@elanesolutions.com.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above indicates the latest revision.

Contact

Questions about this policy can be sent to our privacy contact at admin@elanesolutions.com or through our contact page.